Question 1

How long does deployment take?

Accepted Answer

Setup is a two week process, with a conversation flow design and integration specification delivered for your review within the first week.

Question 2

What industries do you deploy for?

Accepted Answer

We deploy AI voice agents for technology, healthcare, finance, professional services, and real estate businesses, each configured to match that industry-specific regulatory requirements.

Question 3

What happens after launch?

Accepted Answer

You get a monitoring period where we review call transcripts, track performance against your defined metrics, and make real time adjustments, alongside access to a live analytics dashboard.

Question 4

How is billing structured?

Accepted Answer

Partnerships are structured as managed service agreements. Initial setup covers discovery, design, and launch, with ongoing monthly fees for hosting, monitoring, and support, collected monthly in advance via ACH or credit card.

Question 5

Can the agent transfer to a live person?

Accepted Answer

Yes. Live agent transfer logic is a standard part of every deployment, so complex conversations route to your human team when needed.

Question 6

Does the agent work outside business hours?

Accepted Answer

Yes. The agent handles inbound and outbound calls around the clock, including after hours and weekend coverage, with no hold times.

Question 7

What happens during the Discovery and design phase?

Accepted Answer

We map your current call flows, identify the highest volume and highest cost call types, and define the outcomes your voice agent needs to produce. You receive a conversation flow design and integration specification within the first week.

Question 8

What happens during the Integrate and pilot phase?

Accepted Answer

We connect your voice agent to your CRM, calendar, and phone system, then run a controlled pilot against verifiable call volume before full deployment, all within the two week setup.

Question 9

What is included in the Grow package?

Accepted Answer

A single call flow configuration, appointment scheduling or FAQ automation, one CRM or calendar integration, after hours and overflow call handling, a call recording and analytics dashboard, two week deployment, and 30 days of post launch monitoring, for ,140.

Question 10

What does the Scale package add over Grow?

Accepted Answer

Scale adds inbound and outbound call flow configuration, lead qualification and routing logic, live agent transfer protocols, up to three system integrations, multilingual conversation support, a custom voice persona, advanced analytics and transcripts, 60 days of post launch monitoring, and a dedicated account manager.

Question 11

What does the Accelerate package add over Scale?

Accepted Answer

Accelerate adds unlimited call flow configurations, multi agent concurrent call architecture, a full system integration suite, HIPAA and SOC 2 compliant options, custom AI model fine tuning, outbound campaign management, real time supervisor monitoring, a monthly optimization retainer, and dedicated engineering support.

Question 12

How does the agent stay in sync with our CRM and calendar?

Accepted Answer

Appointment confirmations land in your scheduling system and qualified leads update your CRM in real time, so the agent operates as an extension of your existing infrastructure rather than a separate system.

Question 13

Can the agent support multiple languages?

Accepted Answer

Yes, on the Scale and Accelerate packages. Multilingual conversation support is included so the agent can handle calls in more than one language during the same deployment.

Question 14

What visibility do we get into call performance?

Accepted Answer

A live analytics dashboard shows call volumes, resolution rates, transfer rates, and scheduling outcomes, backed by call recordings and transcripts you can review at any time.

Question 15

Is compliance handled for regulated industries?

Accepted Answer

Yes. HIPAA and SOC 2 compliant deployment options are available, and each deployment is configured to match your industry-specific regulatory requirements.

We Build AI Voice Agents That Handle Actual Customer Calls