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Infrastructure Services

Infrastructure that stays out of your way

Managed IT, cloud migration, and security monitoring so your team focuses on the work, not the stack.

Infrastructure Solutions for Business Growth

An Infrastructure Solution isn't a support ticket. It's every system aimed at zero downtime.

Hire us for one fix, a server migration, a security patch, and you get that one fix. An Infrastructure Solution covers the stack as a whole: hosting, security, monitoring, and support, run together so nothing gets patched in isolation while something else breaks.

Pricing

What working with us on Infrastructure costs

Four ways we typically scope Infrastructure engagements, each one building on the last, so you know what to expect before you ever talk to us.

Starter

Proactive remote IT support with a real monthly report and a 4-hour response window. The starting point for businesses that don't have an in-house IT team yet.

$1,320/mo + $40 setup
  • Remote IT Support
    • Remote Infrastructure Support: monthly reporting, email and phone support (4hr response). Includes baseline website security monitoring and uptime checks for one environment.

Growth

Faster response times plus on-demand services for the one-off requests that don't fit a standard support ticket. Covers more ground without a big jump in commitment.

$3,220/mo + $1,000 setup
  • Remote IT Support
    • Remote Infrastructure Support: bi-weekly summary plus monthly detailed reporting, priority multi-channel support (2hr response). Includes website security monitoring, performance monitoring, and managed hosting oversight across your full environment.
  • On-Demand Services
    • On-demand infrastructure projects via email and ticket system: managed hosting setup, domain/SSL management, and routine cloud storage configuration.
Most Popular

Professional

Priority multi-channel support with a 2-hour response window on both remote IT and on-demand services. Built for businesses where downtime has a real cost.

$3,880/mo + $1,000 setup
  • Remote IT Support
    • Remote Infrastructure Support: bi-weekly summary plus monthly detailed reporting, priority multi-channel support (2hr response). Includes website security monitoring, performance monitoring, and managed hosting oversight across your full environment.
  • On-Demand Services
    • On-demand infrastructure projects via email, ticket system, and phone: managed hosting migrations, cloud migration planning and execution, and backup/recovery system setup.
Dedicated Team

Growth Partner

A dedicated account team and every channel, including Slack, for businesses that want infrastructure handled the way an in-house team would handle it. Custom-scoped to your environment.

Custom pricing Scoped to your engagement
  • Remote IT Support - Growth Partner
    • Remote Infrastructure Support: weekly, monthly, and quarterly reporting, dedicated account team. Includes continuous website security monitoring, managed hosting oversight, and redundant architecture review.
  • On-Demand Services - Growth Partner
    • On-demand infrastructure projects across all channels (email, phone, Slack): full cloud migration execution, infrastructure migration, and custom hosting architecture.
  • Dedicated account team
  • All channels: email, phone, and Slack
  • Weekly, monthly, and quarterly reporting
  • Redundant architecture and automated failover

Every tier above starts the same way: a real conversation with our team, not a self-checkout.

Talk to Our Infrastructure Team

Why this is different

Why this isn't the same as hiring us for one service.

01

The whole stack, together

Hosting, security, and monitoring get decided as one system, not patched in isolation by whoever happens to be handling that week's ticket. A change to one part of the stack is evaluated against everything else it touches before it ships.

02

Uptime backed by an SLA, not a promise

Ongoing management runs against SLAs you actually agreed to, with response times that are tracked, not vague assurances that someone will get to it. When an incident happens, you already know how fast it gets handled because the number is written down, not implied.

03

Monitoring live before we hand off

Monitoring goes live before a migration is ever handed off to you, not after. You should never find out something broke because a customer told you first, and with real-time alerting in place before launch, you won't.

04

Built for the business you're running, not a vendor checklist

Recommendations get mapped to your actual budget, your real risk tolerance, and where the business plans to be in two years, not a generic best-practices checklist. What we propose has to make sense for the business you are actually running, not the one a vendor wishes you were running.

05

Zero downtime is a requirement, not an aspiration

We learned to treat zero planned downtime as non-negotiable after watching a rushed migration take a client's checkout offline during their own promotion. Every migration plan now gets built backward from that constraint first, not fit in around it.

What to expect

Stop Thinking About Your Stack, We'll Manage It

1

Audit and inventory

A full stack review across servers, security, licenses, and cost. Most businesses are surprised by what turns up once someone looks at all of it together.

2

Architecture plan

Recommendations mapped to your actual budget, risk tolerance, and where the business plans to be in two years, not a generic checklist.

3

Migration and hardening

Zero planned downtime, security hardened against the risks the audit surfaced, monitoring live before anything is handed off.

4

Ongoing management

Patching, capacity planning, and incident response run against SLAs you actually agreed to, not vague promises.

Capabilities we deliver

Cloud hostingContent deliverySecurity hardeningServer managementContainer orchestrationLoad balancingDatabase managementNetwork monitoring

What you get

Keep Your Stack Running When It Matters Most

Downtime, slow systems, and security gaps cost real money. We design, migrate, and manage the stack that keeps your business running.

Higher uptime

Redundant architecture, monitoring, and automated failover so outages are the exception, not the norm.

Faster systems

Cloud-native performance tuning and CDN configuration that cut load times across the board.

Security posture

Hardened servers, patched software, and zero-trust network design that reduces your attack surface.

Lower ops cost

Right-sized cloud resources, license audits, and managed services that cut your infrastructure bill.

Capabilities

Every Infrastructure capability in one place33

The full, current Infrastructure capability set: 33 published services, each with its own page. Everything here rolls up into the pricing above; nothing here is sold on its own.

I started Arising Media because I kept watching good businesses lose money to fragmentation, not incompetence. My goal is to give every client one point of accountability, not a committee of vendors pointing at each other.

Andre Cobham
Founder & CEO · Arising Media