Is this billed monthly or one time?

Each tier is priced as a one time engagement, so you know the cost of the support scope you choose up front.

What's included in the Grow tier?

Essential remote IT support setup, initial strategy and planning, core implementation, basic optimization and testing, and standard documentation.

What do higher tiers add?

The Scale and Accelerate tiers add comprehensive strategy development, full implementation and integration, detailed reporting, priority support, and at the top tier a dedicated account manager.

Can support be made to fit to our setup?

Yes. The service is built to deliver customized solutions made to fit to your business needs rather than a generic template.

How do we track progress?

Plans include monthly automated performance reports, with the Scale tier adding automated bi weekly progress reports and a quarterly strategic review.