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WordPress Support Services

Ongoing WordPress Support So Small Problems Never Become Downtime

Plugin conflicts, failed updates, and broken layouts pile up when no one owns WordPress full-time. We handle updates, monitor for issues, and fix problems before they take your site down or expose it to attack.

Web Services/WordPress Support Services

Trusted by businesses across the US

  • Sites that look fine but don't convert
  • Slow load times costing you rankings and customers
  • A site nobody on your team can actually update
  • Redesigns that break what was already working

Why Arising Media

We build web work as an accountable engagement, not a one-off project. Every site ships with the SEO structure, hosting, and management already built in, so it keeps performing after launch instead of needing a second project six months later.

Pricing

What WordPress Support Services costs

WordPress's flexibility is also its complexity, and fixing conflicts without experience often makes things worse.

Grow

$840 One-time project investment
  • WordPress error troubleshooting for a single issue
  • Plugin conflict diagnosis and fix
  • Content management and formatting help
  • Detailed explanation of the cause and fix
  • No monthly contract, pay per session
Most popular

Scale

$1,680 One-time project investment
  • Everything in Grow
  • Theme customization and styling changes
  • WordPress core and plugin update assistance
  • Performance optimization for slow sites
  • Database error resolution

Accelerate

$3,140 One-time project investment
  • Everything in Scale
  • Media library troubleshooting across the site
  • Security issue identification and hardening
  • Ongoing update testing before deployment
  • Priority same-day response for recurring issues

Prices shown are baseline advertised rates and subject to change based on project scope to ensure users understand the cost of working with us. Contact us for more information.

WordPress breaks in ways that are hard to diagnose alone

  • We hit the white screen of death and our site goes completely blank with no explanation
  • A plugin update causes a feature to stop working and we don't know which plugin is the culprit
  • A theme update breaks our layout or causes display issues we can't trace
  • We get locked out of our own admin panel and aren't sure if it's a security issue or a glitch

WordPress's flexibility is also its complexity, and fixing conflicts without experience often makes things worse.

WordPress expertise without a maintenance contract

No monthly fees. Pay per support session. Help is available on demand with same-day response, not a retainer you pay whether you need it or not.

Proper update management. We test WordPress core, plugin, and theme updates before applying them and fix any issues that slip through, rather than letting sites go stale and vulnerable.

Root-cause troubleshooting. We diagnose white screens, plugin conflicts, theme problems, and database errors systematically instead of guessing, which saves time compared to trial and error.

Flexible arrangements. We offer both one-time fixes and ongoing support based on your needs and budget.

Grow $840

  • WordPress error troubleshooting for a single issue
  • Plugin conflict diagnosis and fix
  • Content management and formatting help
  • Detailed explanation of the cause and fix
  • No monthly contract, pay per session

Scale $1,680 Most popular

  • Everything in Grow
  • Theme customization and styling changes
  • WordPress core and plugin update assistance
  • Performance optimization for slow sites
  • Database error resolution

Accelerate $3,140

  • Everything in Scale
  • Media library troubleshooting across the site
  • Security issue identification and hardening
  • Ongoing update testing before deployment
  • Priority same-day response for recurring issues
Delivery & Format
Most issues resolve within 2-4 hours, billed in 30-minute increments. You receive a detailed explanation of what was wrong and how it was fixed.
1

Submit your issue

Describe the problem and we provide a time estimate for resolution, typically responding same day to within 24 hours.

2

We troubleshoot systematically

We find the root cause, whether it's a plugin conflict, theme issue, database error, or security lockout, rather than applying a temporary patch.

3

Fix and explanation

Most issues resolve within 2-4 hours, billed in 30-minute increments. You receive a detailed explanation of what was wrong and how it was fixed.

How fast can you respond?
Response is same day to within 24 hours. Once you submit your request, we provide a time estimate and begin troubleshooting.
How long does a typical fix take?
Most issues are resolved within 2-4 hours, charged in 30-minute increments for actual time spent.
What does this cost?
Support starts from $99/month, with 100% payment required upfront and contact from our team within one business day.
What access do you need?
We need hosting access credentials, WordPress admin login details, and basic site information to set up monitoring and provide maintenance.
What kinds of businesses do you support?
We work with small businesses, ecommerce, professional services, non-profits, education, and media organizations running WordPress.
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Case Studies & Client Work

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JP Maguire

JP Maguire

How Arising Media built a modern digital presence for JP Maguire Associates, a 40-year Connecticut fire and…

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LT's Pizza

LT's Pizza

How Arising Media built a strong local search presence for LT's Pizza and Subs, driving new customer…

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Olisis NY Pizza

Olisis NY Pizza

How Arising Media built a digital presence for Olisis NY Pizza in Tonawanda, growing local search visibility…

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What clients say

Trusted by businesses across 253 cities

Excellent on Google ★★★★★ 5.0 out of 5 · 14 reviews
★★★★★

Andre and Arising Media are incredible at what they do and they have more than doubled our business. They go above and beyond to make sure that we succeed.

Brian Sirois
★★★★★

Absolutely loved working with the Arising Media team. They are extremely helpful in explaining any process and answering questions thoughtfully. This is an awesome team that provides quality and expertise.

Venus Vega
★★★★★

We have been working with Arising and Andre for years and their attentiveness to us is unmatched. Insightful direction on strategy and execution is perfect and has helped our business grow!!

Lana Camera
★★★★★

Andre and his team at Arising Media are the most professional team I have come across in terms of Google Search with SEO and SEM. They are extremely knowledgeable and know how to execute a successful plan that converts to leads and revenue growth.

Jamie Taylor
★★★★★

Could not be happier with Andre and his team's experience, professionalism, and support. They are so detail oriented. I could not be more grateful for all the time they took to get to know my brand so they could envision what I could not for myself.

Lily Ignatowski
★★★★★

I've worked with Andre on and off for almost four years. He's kind, courteous, and professional. His work is always top quality and he's always available to answer any questions I might have.

Charlie Serabian
★★★★★

I am very happy with my webpage. Andre & his crew are very technologically up to date, creative & talented. He goes above & beyond the call of duty. Good quality workmanship, great value, very professional & responsive.

Anne Lahr
★★★★★

Arising media is the best company to quickly develop a website or design a menu board.

Altin Muhaxheri
★★★★★

Very responsive throughout entire process. Good experience.

Sean R
★★★★★

Not only were they able to give me new digital boards for in-store but did a complete new website for me which is very easy to navigate. Very professional and hands on.

erolind simnica
★★★★★

Andre and his team are amazing and keep the calls coming in. Keep up the good work.

Chuck Haug
★★★★★

Best digital signage I've ever had! Awesome customer service! I love my website!

Marissa M
★★★★★

High recommend Arising Media to anyone looking for digital solutions.

Jamie Taylor
★★★★★

Andre and Arising Media are incredible at what they do and they have more than doubled our business. They go above and beyond to make sure that we succeed.

Brian Sirois
★★★★★

Absolutely loved working with the Arising Media team. They are extremely helpful in explaining any process and answering questions thoughtfully. This is an awesome team that provides quality and expertise.

Venus Vega
★★★★★

We have been working with Arising and Andre for years and their attentiveness to us is unmatched. Insightful direction on strategy and execution is perfect and has helped our business grow!!

Lana Camera
★★★★★

Andre and his team at Arising Media are the most professional team I have come across in terms of Google Search with SEO and SEM. They are extremely knowledgeable and know how to execute a successful plan that converts to leads and revenue growth.

Jamie Taylor
★★★★★

Could not be happier with Andre and his team's experience, professionalism, and support. They are so detail oriented. I could not be more grateful for all the time they took to get to know my brand so they could envision what I could not for myself.

Lily Ignatowski
★★★★★

I've worked with Andre on and off for almost four years. He's kind, courteous, and professional. His work is always top quality and he's always available to answer any questions I might have.

Charlie Serabian
★★★★★

I am very happy with my webpage. Andre & his crew are very technologically up to date, creative & talented. He goes above & beyond the call of duty. Good quality workmanship, great value, very professional & responsive.

Anne Lahr
★★★★★

Arising media is the best company to quickly develop a website or design a menu board.

Altin Muhaxheri
★★★★★

Very responsive throughout entire process. Good experience.

Sean R
★★★★★

Not only were they able to give me new digital boards for in-store but did a complete new website for me which is very easy to navigate. Very professional and hands on.

erolind simnica
★★★★★

Andre and his team are amazing and keep the calls coming in. Keep up the good work.

Chuck Haug
★★★★★

Best digital signage I've ever had! Awesome customer service! I love my website!

Marissa M
★★★★★

High recommend Arising Media to anyone looking for digital solutions.

Jamie Taylor

Ready to start?

Every engagement is scoped a little differently, and a single page can only tell part of the story. If you're trying to work out whether WordPress Support Services is the right starting point, or whether a different service fits better, the fastest way to get a real answer is to ask directly. No commitment, no cost, just a conversation about what you're trying to fix.

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WordPress Support Services