How often do backups run?

Full backups run daily, with incremental backups every 6 hours to capture changes between full runs.

How long are backups kept?

A minimum of 30 days retention, giving you room to recover from issues that go unnoticed for a while.

How fast can we recover in an emergency?

Emergency recovery services carry a 4, hour response time, and setup for the service itself is same day.

Do you actually test that backups work?

Yes, quarterly restoration tests on staging environments validate backup integrity so you're not depending on untested files during a crisis.

How do you price this?

Three tiers cover this, Grow ($480) for automated daily full site backups, Scale ($940) for a more complete rollout, and Accelerate ($1, 780) for the full program including team training on self service restoration for minor issues.